Terms of service

This website is operated by Elvora Groups Pvt Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Elvora Groups Pvt Ltd. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content. If you do not agree to these Terms, you may not access or use our Services.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to offer our products and services.

1. ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have consent from a guardian.

You agree not to:

  • Use our products or services for unlawful purposes 
  • Violate any applicable laws 
  • Transmit harmful code, viruses, or malicious content 

Any breach of these Terms may result in immediate termination of Services.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time. 
  • Your content (excluding payment data) may be transferred across networks. 
  • Payment information is always securely encrypted. 
  • You may not reproduce, resell, or exploit any part of the Service without written permission.

3. INFORMATION ACCURACY

We strive to provide accurate and updated information; however:

  • We do not guarantee completeness or accuracy
  • Content is for general information only
  • Any reliance is at your own risk 

We may update or modify content without prior notice.

4. PRICING & SERVICE MODIFICATIONS

Product prices may change without notice 

We reserve the right to modify or discontinue any service at any time 

Elvora shall not be liable for such changes 

5. PRODUCTS & SERVICES

Some products may be available exclusively online and in limited quantities 

Returns and exchanges are subject to our Refund Policy 

We strive to display products accurately, but cannot guarantee exact color representation 

We reserve the right to:

  • Limit sales by region or customer
  • Restrict quantities
  • Discontinue products at any time 

6. BILLING & ACCOUNT INFORMATION

We may:

  • Refuse or cancel any order 
  • Limit quantities per customer or order 

You agree to provide:

  • Accurate billing and contact details 
  • Updated information for smooth transactions 

7. THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties.

Use of such tools is at your own risk.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their:

  • Content 
  • Accuracy 
  • Policies 

Any transactions with third parties are at your own discretion.

9. USER FEEDBACK & SUBMISSIONS

By submitting feedback or content, you agree that Elvora may:

  • Use, edit, publish, or distribute it freely 
  • You must not submit content that is:
  • Illegal, offensive, or misleading 
  • In violation of any third-party rights 

10. PERSONAL INFORMATION

  • Your personal data is governed by our Privacy Policy.

11. ERRORS & OMISSIONS

We reserve the right to:

  • Correct errors or inaccuracies 
  • Update or cancel orders if incorrect information is identified 

12. PROHIBITED USES

You may not use our site for:

  • Illegal activities 
  • Fraud or misleading actions 
  • Uploading harmful software 
  • Violating intellectual property rights 
  • Violation may result in termination of access.

13. DISCLAIMER & LIMITATION OF LIABILITY

  • Services are provided “as is” without warranties 
  • We do not guarantee uninterrupted or error-free service 

Elvora shall not be liable for:

  • Loss of profits, data, or revenue 
  • Indirect or consequential damages 

Liability shall be limited to the maximum extent permitted by Indian law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Elvora Groups Pvt Ltd from any claims arising due to:

  • Violation of these Terms 
  • Breach of law or third-party rights

15. SEVERABILITY

If any provision is found invalid, the remaining Terms shall continue to be enforceable.

16. TERMINATION

  • These Terms remain effective unless terminated 
  • We may terminate access without notice for violations 
  • All dues remain payable until termination

17. ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and Elvora Groups Pvt. Ltd. and override prior agreements.

18. GOVERNING LAW

These Terms shall be governed by the laws of India, with jurisdiction in New Delhi.

19. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website implies acceptance of changes.

20. CONTACT INFORMATION

For any queries regarding these Terms, please contact: Elvora Groups Pvt Ltd

📍 Address: D-29, Krishna Park, Devli Road, Khanpur, South Delhi, Delhi -110062
📞 Phone: +91 8796269955
📧 Email: info@elvoragroups.com